REMOTE CREATIVE TEAM COORDINATOR

The Offer 100% Remote work Subsidized Adobe CC Subscription Consistent payout schedule Diverse creative community Ideal Candidate Overview.
As a Team Coordinator at Design Pickle, the contractor will collaborate cross-functionally to ensure outstanding client experiences and the seamless delivery of high-quality creative work.
Your responsibilities merge strategic coordination and creative oversight within a dynamic creative production environment.
Monitoring a designated portfolio of creative output, your primary objective is to orchestrate the flawless delivery of our creative services, upholding Design Pickle's commitment to excellence and hospitality.
Coordinates with.
Production Specialist Scope of Work.
Client-Centric Coordination.
Act as a primary production point of contact for Production Specialists, Customer Success Managers, Production Coordinators, and Clients, ensuring a comprehensive understanding of their needs, providing updates, and meeting their expectations.
Timely Delivery Assurance.
Ensure on-time delivery of client work, ensuring it consistently meets or exceeds client expectations.
Talent Empowerment.
Empower creative talent to consistently produce work aligned with Design Pickle's quality standards, surpassing client expectations.
Output Evaluation.
Collaborate with a diverse creative workforce of up to 40, including graphic designers, digital designers, illustrators, motion graphics artists, and video editors; Ensure adherence to service level standards.
Workload Management.
Equitably distribute workloads among the creative team to maximize productivity and creative utilization.
Quality and Client Satisfaction.
Collaborate with Quality Coordinators to maintain design quality, brand consistency, and client satisfaction.
Issue Resolution and Process Enhancement.
Investigate and resolve issues related to low customer feedback, identifying opportunities to enhance processes and service delivery.
Efficient Request Management.
Efficiently manage client requests, ensuring proper assignment and timely delivery of creative work.
Process Improvement.
Identify opportunities to enhance processes, contribute to improving the creative team, and refine service delivery Provide additional services and support as required by the client..
The Profile Requirements Passion for Design Pickle's purpose.
to be the most helpful creative platform in the world.
Knowledge and experience in Graphic Design, Motion Graphics, or Custom Illustrations.
Demonstrated ethical leadership skills fostering collaboration, productivity, and a positive team atmosphere.
Experience in overseeing large creative teams.
Adaptability, speed, and agility in working efficiently and effectively under pressure.
Proficient in business-level English communication for real-time interactions with creatives and clients to effectively liaise with stakeholders in the region.
Strong organizational and time-management skills.
Decision-making, negotiation, and forward-thinking skills.
Proficiency in people, resource and ticket management.
Bonus Points for.
Proven working experience as a Studio Manager, Traffic Coordinator, or Project Manager in a creative agency-type setting.
Previous Customer Support experience enhancing your ability to understand and address client needs effectively.
The Employer Our client is a global creative services company providing thousands of businesses with unlimited, high-quality design and illustration work at a flat rate.
Founded in Scottsdale, Arizona, Design Pickle was created to deliver reliable, affordable, and scalable creative content to any business.
Our Core Values Be the SPARK Let your fire and passion inspire someone else’s day.
DRIVE Performance Seek out new ways to improve performance, satisfaction, and impact for our customers.
Less is more rules supreme.
Give it to me STRAIGHT Lead with radical and professional candor in every situation.
Graciously accept when others do the same.
Move forward together and aligned.
HELP when nobody's watching Find opportunities to support each other and our clients beyond the day-to-day.
Lean into HARD They thoughtfully select challenges and tenaciously commit to conquering them.
Make your own PICKLES They are a collection of incredible individuals who challenge ourselves and each other to grow.
Change is celebrated as a sign of progress.