PROCESS DEVELOPER - INVOICE TO CASH (GENERALIST)

Genpact (NYSE.
G) is a global professional services and solutions firm delivering outcomes that shape the future.
Our + people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Accounts Receivables, Generalist.
In this role, you will be responsible for day-to-day AR Master Data, Collections, Cash applications, AR Processing, AR Disputes and AR Month-End.
Ensure that every process is complete 100% and accurate with its Policies and achieve the stablished Service Level Agreements Responsibilities - Analyze aging reports and initiate calls to customers with past due balances to arrange for payment- Initiate collection calls to major account customers, research and resolve past due/billing issues on accounts that have resulted in delinquent payment- Resolve customer complaints and research account discrepancies; analyze receivables data for customers- Forecast cash collections, evaluating and escalating issues to appropriate contacts- Daily monitoring of the AR received in the bank accounts.
- Cash application in customer account.
- Proactive solution of Customer and Finance Area.
- Maintain 100% accuracy of cash application and monthly reports.
Minimum Qualifications / Skills • Bachelor’s degree from an accredited university or college (or a high school diploma/GED with beginner experience in an accounting or finance role) • Advanced English level• 1+ years of Collections experience• Receivables and credit management experience• Problem-solving ability• Ability to work independently• Ability to work under pressure in a fast paced environment• Demonstrated effective organization skills and attention to detail• Strong analytical skills Organization and time management skills• Strong interpersonal and team building skills• Strong verbal and written communication skills• Strategic thinking• Results Oriented • Strong orientation towards process improvement • Ability to build and maintain effective customer/client relationships • Ability to manage through multiple systems and competing priorities• Ability to collaborate & negotiate with multiple stakeholders in order to resolve issues Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.
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