PROCESS ASSOCIATE- CUSTOMER SERVICE - CD. JUAREZ
Descripción de la oferta de empleo
G) is a global professional services and solutions firm delivering outcomes that shape the future.
Our + people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.
Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
nviting applications for the role of[Process Associate], [Customer Service]!Responsibilities Responsible for making calls to different service providers in the United States, to process payments on behalf of customers.·Must be able to fluently carry a conversation in English, answer questions, and document the results of each call.·Outbound calls regarding collections and payment process.·Follow up on incidents from the time it is reported until successful closure document ticket status and follow up.·Register all cases, inquiries, and calls in the tracking tool.
ualifications we seek in you!Minimum Qualifications / Skills Previous experience in Customer Service.
/ Advanced English·Proficient English to communicate on emails and calls.·Schedule availability.·Be a team player with problem-solving attitudeGenpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
enpact is committed to creating a dynamic work environment that values diversity and inclusion, respect andintegrity, customer focus, and innovation.
Get to know us atgenpact.
omand onLinkedIn,X,YouTube, andFacebook.
urthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way.
Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
Detalles de la oferta
- Sin especificar
- En todo México
- Sin especificar - Sin especificar
- 04/11/2024
- 02/02/2025
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