NETWORK OPERATIONS
Descripción de la oferta de empleo
Responsable for overseeing incident response,outage mitigation, oversight of automation task, and supporting network operational health improvements. We are looking for candidates with a passion to influence others while collaborating with cross functional teams in managing overall network availability for everyone at OCD TECH.
ACTIVITIES
*Support infrastructure incluiding switches, routers, wireless, optical connections and firewalls deployed in our clients networks.
* Monitor the performance and status ot the network and security appliances
* Interface with vendor support for release, maintenance, incidents
* Interface to Service Operations & Control for compliance and execution of global processes.
* Establish and maintain standards by supplying functional documentation, including diagramming, for cross training and support purposes as directed.
* Apply security updates.
* Manage and report an uptime, availability, MTTR, major and minor incidents and root cuases.
REQUIRED KNOWLEDGE
* Advance knowledge of telepresence endpoint, softphones, route patterns and translation patterns
* Advance knowledge and experience with voice/ PBX/TDM/Telephon y/ IPT/ VoIP, messaging, the H32X and SIP suite of standards, IP communications and protocols incluiding TCP, UDP, RTP, SCCP, MGCP.
COMPETENCIES, SKILLS AND EXPERIENCE
* 4-5 Years of hands-on IT experience in a technical/helpdesk role.
* 4-5- years of hands-on experience with at least one infrastructure technology ( for example: UNIX or Windows)
* Solid knowledge in Microsoft Excel ( Power Query highly desirable)
* Advance level English
* Technical English required
* Highly motivated, driven and willing to work independently while receivinf instruction through supervision in a highly regulated enviroment
* Proactive
* Teamwork
#NuvitService
Detalles de la oferta
- Sin especificar
- Sin especificar
- 21/11/2024
- 19/02/2025
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... the customer success team is one of the most important teams in our business as they fuel our growth by ensuring customers have a first-class experience......
They should be familiar with different grades, polymers and regrinds, and have an established network of suppliers... this is an exciting opportunity lead in the development of the clients operations in central and south america... the successful candidate will have responsibility for the existing accounts......
Del puesto cpu: min 4000 score amd/i5 6th generation or higher with min 8 gb ram, windows 10/11 fiber network ability to work 8-hour shifts 5d/week in est... duties and responsibilities: process inbound and outbound call traffic to qualify leads and make live transfers qualify......
We are currently looking for an administrative program & content manager to help scale our global network of certified trainers and students abroad... benefits: remote work from anywhere in the world (or hybrid approach if desired) company travel during work-sponsored training & marketing events access......
Support workday operations by suggesting monitoring and recommending ways to better utilize workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards in the core hcm... ability to work creatively and analytically, prioritizing......
Support workday operations by suggesting monitoring and recommending ways to better utilize workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards in the core hcm... ability to work creatively and analytically, prioritizing......
Support workday operations by suggesting monitoring and recommending ways to better utilise workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards in the core hcm... language classes! english, french, italian, spanish, german......
Support workday operations by suggesting monitoring and recommending ways to better utilise workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards in the core hcm... description are you a digital enabler? join our multicultural......
Requisitos del puestorequisitos ingenieria, licenciatura en telecomunicaciones o a fin (terminda o trunca comprobable)... se requiere tecnico de campo para cdmx y zonas aledañas a la misma, se trabaja en conjunto con uninet y soluciones telmex para poder instalar, remplazar y dar mantenimiento a equipos......
Good in sql queries ms dynamics 365 – ce – functional engineer/consultant strong experience of business process in sales, marketing , customer service, field service and project operations experience with integration tools and methods to connect d365 ce with other systems - good with power platform......
