MANAGER, SALES OPERATIONS

A Career at HARMAN As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better.
Innovation, inclusivity and teamwork are a part of our DNA.
When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
About the Role The Sales Operations team is a centralized support team responsible for sales operations and administrative activities.
Your team acts as an extension of each Account Manager in eight different customer account teams.
Your team engages in activities such as accounts receivable tracking, updating pricing in systems, initiating manual billing requests, and administration of customer portals.
As a Team Leader, you will lead a team to complete assigned tasks in support of the CG Americas, Japan, and APAC organization.
Your Team This position will lead a team of 5-15 direct reports, including sales assistants, data analysts, and support staff.
What You Will Do Manage a Sales Operations team, balance the workload across the team Assure process compliance while continually improving the process and activities Lead the team to achieve KPI goals on time, at cost, and at quality.
Execute the HR cycle activities including hiring, performance management, succession planning, coaching and development What You Need Bachelor’s Degree in Business Management, Engineering, or equivalent Previous experience leading teams Expert knowledge in sales, account management, or operations and administrative activities 5+ years in sales, program management, or account management roles What is Nice to Have Previous experience leading sales operations teams or performing sales operations activities Proven experience in process mapping, work instruction creation, and continuous improvement What Makes You Eligible Be willing to travel up to 10%, domestic and international travel Be willing to work in an [office, manufacturing facility, client-site} OR This role is eligible to work remotely full-time with occasional trips into the X office location required (this could be on 24-hour notice) Successfully complete a background investigation and drug screen as a condition of employment What We Offer Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.) Extensive training opportunities through our own HARMAN University Competitive wellness benefits Tuition Reimbursement Access to HARMAN Campus Fitness Center and Cafeteria An inclusive and diverse work environment that fosters and encourages professional and personal development HARMAN is proud to be an Equal Opportunity / Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
About HARMAN International HARMAN (harman.
om) designs and engineers connected products and solutions for consumers, automakers, and enterprises worldwide, including audio, visual and infotainment systems; enterprise automation solutions; and software services.
With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson ® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world.
HARMAN also is a technology and integration services leader for the Automotive, Mobile, Telecommunications and Enterprise markets.
More than 25 million automobiles on the road today are equipped with HARMAN audio and infotainment systems.
The Company's software solutions power billions of mobile devices and systems that are connected, integrated, personalized, adaptive and secure across all platforms, from the work and home to car and mobile.
HARMAN has a workforce of approximately people across the Americas, Europe, and Asia.
In March , HARMAN became a wholly-owned subsidiary of Samsung Electronics.
HARMAN is an Equal Opportunity, Affirmative Action employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.
HARMAN offers a great work environment, brilliant career opportunities, professional training and competitive compensation.
Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN! DO NOT apply on this page.
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