IT SUPPORT SPECIALIST
Descripción de la oferta de empleo
Its looking for your experience and talent as
Position IT Support Specialist
DENSO is a global automotive manufacturing company. Everything we do is based on our philosophy Contributing to a better world by creating joint values with a vision for the future.
We are hiring a remote Helpdesk Specialist to support our Aras Innovator Platform. Responsibilities include reviewing problem reports, understanding the problem as it relates to system, configuration, or process issues, guiding customers through problemsolving steps and providing training when necessary, and ensuring followup. Onboarding will be provided during the initial months to provide familiarity with DENSOs specific modules and processes. Candidates should have 02 years of relevant experience, proficiency in MS Office, excellent problemsolving skills, and strong English communication abilities.
Profile
Bachelors degree in IT, Systems or related.
Fluent English. Required
13 years of experience in a similar position.
Office 365 Mandatory Excel Domain
Strong verbal and written communication skills.
Experience working as an IT help desk technician or in a similar customer support role.
VISA Passport is a plus
Responsibilities
Respond to tech inquiries via helpdesk platform, email, chat, or over the phone.
Walk customers stepbystep through the problemsolving process
Help with escalating hardware and software issues to the appropriate team to ensure a satisfactory solution has been reached.
Follow up with customers to ensure satisfactory service
Communicate customer feedback to the appropriate internal team members
Our Company offers
Growth and development.
Benefits above law.
Global company experience.Place to work Silao, Guanajuato.
Bolsa de trabajo México ofrecemos puesto de IT Support Specialist para el sector de Informatica Telecomunicaciones en la empresa Denso Mexico SA de CV de Silao de la Victoria. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- Denso Mexico SA de CV
- 24/09/2024
- 23/12/2024
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
Responsible for providing technical support and expertise to customers utilizing the azure machine learning platform... job title : azure machine learning – technical support engineer location : guadalajara city, mexico – initially remote job type : fulltime job description:: knowledge with azure machine......
Confidencial cuenta con una posición como account manager soluciones de it para prospectar clientes nuevos y vender más soluciones de it a los clientes existentes para llegar a la cuota de ventas... 00 por mes bruto jornada laboral: tiempo completo modalidad: presencial horario: 900-18 hrs tipo de contrato:......
It background: understanding of foundational it networking concepts (routing, switching, 802... join forces with us on our mission to build a better it industry... responsibilities: database management: manage and consolidate databases for our global it training program... content translation coordination:......
Support tracking of global communications metrics, including media hits, mentions, and other relevant results to demonstrate our reach and impact... support the team in ensuring branding compliance across materials and expand village capital's presence in latin america and the united states......
Understand workday’s implementation methodology and use it on all engagements... become a successful professional by helping our customers achieve their highest development! it is a position focused on cloud services... are you a digital enabler? join our multicultural and interdisciplinary team of top......
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... it's a challenging role, balancing both commercial and experiential priorities, but get it right and it's one of the most rewarding in the company... requisitos del puestorequirements......
Understand workday’s implementation methodology and use it on all engagements... support workday operations by suggesting monitoring and recommending ways to better utilise workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards......
· provide training and support to end-users and administrators as needed... · perform platform upgrades, troubleshoot issues, and provide ongoing support to ensure the smooth functioning of servicenow instances... requisitos del puestoeducation (required and/or preferred): · bachelor’s degree (ba/bs)......
This includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... don't know what workday is yet? don't worry! not only is this vacancy available for people with experience in workday, but it is also open for entry levels! if you want to make......