IT SUPPORT JUNIOR
Descripción de la oferta de empleo
This position is on-site in Guadalajara and perfect for those who want to grow their skills in a supportive, dynamic environment.
Key Responsibilities.
Assist with diagnosing and resolving hardware and software problems.
Troubleshoot network connectivity and internet issues.
Help with the installation, configuration, and maintenance of devices.
Document, track, and follow up on incidents and solutions provided.
Perform routine maintenance on IT equipment.
Ensure timely updates of software and operating systems according to company policies.
Manage hardware and software inventory efficiently.
Maintain accurate records of incidents, resolutions, and processes.
Generate periodic reports on the status of technical support operations.
Assist in the creation and updating of user manuals and support documentation.
Qualifications.
Basic technical knowledge of hardware, software, and networking (TCP/IP, DNS, DHCP).
Experience in technical support or a related role.
Excellent customer service and problem-solving skills.
A team player who is adaptable and eager to learn.
Strong communication skills, with an advanced level of English (B2-C1).
What We Offer.
Competitive salary of MXN to MXN per month, depending on experience and English proficiency.
Full Mexican law benefits including IMSS, paid vacations, and Christmas bonus.
Monday to Friday work schedule, with fixed 8-hour shifts (no campaign work).
Paid training starting from day one—you’ll receive your full salary while training! Access to discounts at cafes, gyms, spas, and more through our company benefits program.
Numerous opportunities for professional development and career growth.
Be part of a rapidly expanding company with over 500 employees, always seeking new talent for internal promotions.
An inclusive, diverse workplace where everyone is valued—no discrimination based on appearance or preferences.
Ready to kick-start your IT career? Send your updated resume in English, and become part of our growing team at HRPV ! Tipo de puesto.
Tiempo completo Sueldo.
$ al mes Beneficios.
Aumentos salariales Bebidas gratis Descuento de empleados Descuento de gimnasio Descuentos y precios preferenciales Estacionamiento de la empresa Opción a contrato indefinido Programa de referidos Tipo de jornada.
Diurno Lunes a viernes Turno de 8 horas Lugar de trabajo.
Empleo presencial Nivel de educación deseada.
Media Superior Nivel de experiencia deseada.
Nivel Inicial *
Detalles de la oferta
- HRPV Human Resources Puerto Vallarta
- 03/10/2024
- 01/01/2025
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