IT SUPPORT
Descripción de la oferta de empleo
As an IT Support Specialist, you will be responsible for supporting the design, implementation and monitoring of integrations between I3PL systems and our clients. You will also be tasked with developing tools and reports to automate and optimize operational processes. This role will work closely with internal teams and clients to ensure efficient data flow and operational improvements.
Key Responsibilities
Support and Monitor Integrations
o Assist in configuring and maintaining system integrations between our company and client platforms, ensuring seamless data flow.
o Monitor integration performance, troubleshoot issues and ensure timely resolution of any problems that may arise.
o Collaborate with internal teams and clients to understand requirements and support the implementation of integration solutions.
Automation and Process Improvement
o Develop tools and scripts to automate repetitive tasks and streamline processes within operations.
o Identify areas for improvement in existing workflows and propose automation solutions to enhance efficiency.
Technical Development
o Assist in the development and maintenance of integrations using APIs, connectors and middleware solutions.
o Write and maintain scripts for data manipulation, transformation and synchronization.
o Create and update internal documentation for integrations, automation solutions, and operational processes.
Collaboration and Support
o Work closely with the IT team to ensure that integration and automation solutions align with the companys goals.
o Provide technical support to internal teams and clients regarding integration and automation issues.
o Help train operational teams on the use of new tools and automation solutions.
o Support in warehouse operations on issues related to hardware, software and infrastructure.
ualifications
Bachelors degree in Information Technology, Computer Science or a related field.
Proven experience 2 years in supporting IT integration projects and automation initiatives.
Knowledge of integration technologies such as APIs, connectors, and data transformation tools.
Experience with automation tools or scripting languages e.g., Python, JavaScript, or similar.
Strong problemsolving skills with the ability to troubleshoot and resolve technical issues.
Familiarity with reporting tools and data visualization platforms e.g., Excel, Google Sheets, Power BI.
Excellent communication and collaboration skills to work with crossfunctional teams.
Fluent in technical English speaking, writing, and reading.
Reports to IT Integrations and Automation Manager
Working place Tijuana, BC, México
Valid Visa U.S.A. and Passport
Bolsa de trabajo México ofrecemos puesto de IT Support para el sector de Informatica Telecomunicaciones en la empresa OFITEMP de Tijuana. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- OFITEMP
- 12/12/2024
- 12/03/2025
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
Confidencial cuenta con una posición como account manager soluciones de it para prospectar clientes nuevos y vender más soluciones de it a los clientes existentes para llegar a la cuota de ventas... funciones: contacto de leads para la venta de soluciones de ciber seguridad prospectar clientes nuevos......
It background: understanding of foundational it networking concepts (routing, switching, 802... responsibilities: database management: manage and consolidate databases for our global it training program... join forces with us on our mission to build a better it industry... lead training sessions: conduct......
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... it's a challenging role, balancing both commercial and experiential priorities, but get it right and it's one of the most rewarding in the company... requisitos del puestorequirements......
Understand workday’s implementation methodology and use it on all engagements... become a successful professional by helping our customers achieve their highest development! it is a position focused on cloud services... are you a digital enabler? join our multicultural and interdisciplinary team of top......
Understand workday’s implementation methodology and use it on all engagements... support workday operations by suggesting monitoring and recommending ways to better utilise workday, proactively identify and create metrics to drive operational improvements and institute and enforce data and process standards......
This includes assisting customers in the design, implementation, scoping, estimations, support phases and other engagements... don't know what workday is yet? don't worry! not only is this vacancy available for people with experience in workday, but it is also open for entry levels! if you want to make......
· provide training and support to end-users and administrators as needed... · perform platform upgrades, troubleshoot issues, and provide ongoing support to ensure the smooth functioning of servicenow instances... requisitos del puestoeducation (required and/or preferred): · bachelor’s degree (ba/bs)......
Lead the identification, innovation, and implementation of new tools and processes to support this work scope... requisitos del puestoskills and qualifications a background as a software developer is essential as this role requires knowledge of the language and the it environment......
Responsibilities support the entire application lifecycle (concept, design, test, release, and support)... we must operate as one, supporting one another, collaborating and communicating... we listen and serve, consistently going beyond the norm... demonstrable portfolio of released applications on......
