GUEST EXPERIENCE SPECIALIST PLAYA DEL CARMEN
Descripción de la oferta de empleo
We are the leading DMC in the Caribbean, Central America, and North America, operating in 11 countries and 42 destinations.
Were looking for a passionate Guest Experience Specialist to deliver exceptional service by supporting travel agencies, direct clients, and our backoffice specialists, ensuring our New Service Promise exceeds expectations.
What will you do
Youll handle client requests, resolve issues, and provide outstanding service while ensuring customer satisfaction.
What are we looking for
At least 2 years of experience in Concierge, Guest Relations, Front Office, or similar Customer Service roles.
Proven experience in conflict resolution and mediation.
Knowledge of Complaint Reports, Incident Reports, andor AccidentIllness Reports.
Advanced skills in Office Suite Teams, Excel, Word, Outlook.
Knowledge in SalesForce.
Excellent English communication skills spoken and written French is a plus.
Strong interpersonal and customeroriented skills.
What can you expect from us
Competitive salary and abovelaw benefits.
Perks like medical insurance, Epic Days, and exclusive discounts.
Continuous training and development programs.
A peoplecentered culture where you can thrive personally and professionally.
Live a LifeChangingExperience with us Apply today and become part of the NexusTours family.
NexusTours is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities regardless of race, color, religion, gender, nationality, sexual orientation, age, citizenship, marital status, abilities, or gender identity.
Bolsa de trabajo México ofrecemos puesto de Guest Experience Specialist para el sector de Hosteleria Turismo en la empresa Nexus Tours de Solidaridad. Salario acorde a tu experiencia y al salario medio del sector. Actualiza ahora tu currículum vitae y postúlate a este empleo. Tipo de empleo Tiempo Completo.
Detalles de la oferta
- Nexus Tours
- 21500$ - 21500$
- 22/11/2024
- 20/02/2025
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