GLOBAL SALES MANAGER, LUXURY (REMOTE OPPORTUNITY)

The Opportunity Hyatt is seeking an enthusiastic Global Sales Manager – Latin America on our Hyatt Sales Force Americas team who will focus on business development within our Luxury account portfolio and support our Luxury brands and new openings.
This is a unique opportunity for a global seller passionate about strategic management of accounts, planning of customer events and branded activations, hotel training and education, strategic approach to marketing plans, creative presentations, and working with a collaborative global team of sellers to achieve our organization's objectives through our Purpose of Care.
The right candidate will possess a keen eye for detail, the ability to influence, and knowledge of the luxury travel segment.
This is a remote position and is preferably based in Mexico.
You will be part of a team passionate about diversity, equity, and inclusion, committed to nurturing curiosity and new skills and building connections with stakeholders, colleagues, and guests across the organization.
Who We Are At Hyatt, we believe in the power of belonging and creating a culture of care, where our colleagues become family.
Since , our colleagues and guests have been at the heart of our business and helped Hyatt become one of the world's best and fastest-growing hospitality brands.
Our transformative growth and the addition of new hotels, brands, and business lines can open the door for exciting career and growth opportunities for our colleagues.
As we continue to grow, we never lose sight of what’s most important.
People.
We turn trips into journeys, encounters into experiences, and jobs into careers.
Why Now? This is an exciting time to be at Hyatt.
We are growing rapidly and are looking for passionate changemakers to be a part of our journey.
The hospitality industry is resilient and continues to offer dynamic opportunities for upward mobility, and Hyatt is no exception.
How We Care for Our People Our purpose sets us apart—to care for people so they can be their best.
Every business decision is made through the lens of our purpose, and it informs how we have and will continue to support each other as members of the Hyatt family.
Our care for our colleagues is the key to our success.
We’re proud to have earned a place on Fortune’s prestigious 100 Best Companies to Work For® list for the last ten years.
This recognition is a testament to how our Hyatt family continues to come together to care for one another, our commitment to a culture of inclusivity, empathy, and respect, and making sure everyone feels like they belong.
We’re proud to offer exceptional corporate benefits which include.
Paid Time Off, Medical, and other benefits    Our Commitment to Diversity, Equity, and Inclusion Our success is underpinned by our diverse, equitable, and inclusive culture and we are committed to diversity across the board—from whom we hire and develop, the organizations we support, and whom we buy from and work with.
Being part of Hyatt means always having space to be you.
Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities, and identities.
We constantly strive to reflect the world we care for with teams that achieve and grow together.
To learn more about our commitments to DE&I, please visit the Why Hyatt section of the Hyatt career page.
Who You Are As our ideal candidate, you understand the power and purpose of our Culture of Care and embody our core values of Empathy, Inclusion, Integrity, Experimentation, Respect, and Well-being.
You enjoy working with others, are results-driven, and seek various opportunities to develop personally and professionally.
The Role The primary responsibility of the Global Sales Manager includes uncovering new business opportunities from Mexico's geographic market within the luxury and lifestyle segment that support Hyatt’s portfolio of brands and hotels with an emphasis on our Luxury portfolio and New Openings and Focus Hotels.
The Global Manager will also be responsible for developing strategic account plans to drive new revenue opportunities across a portfolio of qualified Luxury Accounts within the luxury and lifestyle segment.
The Global Manager position includes total account management, handling both group and transient travel.
This position will be responsible for developing and nurturing long-term strategic global accounts/relationships with a focus on shifting market share as well as driving premium business and new customers to our portfolio of brands.
New business development and brand awareness globally are also key to supporting our hotels through proactive sales missions, tradeshows/events, and hotel familiarization trips.
•Create and maintain strategic account/action plans for each account that will include.
quota targets, customer engagement, key tactics to grow account revenue globally, annual & quarterly account reviews, promotions, and B2B marketing opportunities.
•Support worldwide hotel sales needs based on agreed priorities and anticipated business levels, with an emphasis on Luxury portfolio and New Openings.
•Work closely with Hyatt Sales Force (HSF) colleagues to retain and expand the HSF’s Key accounts.
•Pre-qualify and target Luxury Accounts in assigned segments, utilizing analytics tools and prospecting strategies to develop appropriate and effective sales solicitation strategies to increase market share.
•Be the “one-stop shop” problem solver for all assigned HSF accounts.
•Entertain potential and current customers based on business priorities, including the ability to travel and work off-peak hours.
•Ensure a high level of exposure through direct sales solicitation, telephone contact, and written communications.
•Ensure that Sales Contracts follow established Policies and Procedures and are based on sound commercial judgment.
•Maintain an awareness of market developments/customer trends and the ability to present out to internal stakeholders.
•Assist hotel representatives with customer engagement including but not limited to scheduling appointments, targeted customer events, Sales Calls, and webinars.
•Ability to manage an event budget, and communicate and curate branded experiences for small groups and large events that are customer-facing.
•Attend industry events representing Hyatt through the organization’s principles and purpose, and acting as a brand ambassador for our portfolio.
•Assist new Hotels to identify and acquire potential Accounts, with an emphasis on the Luxury segment.
•Help to organize and coordinate familiarization trips.
•Conduct Product Presentations to increase awareness with Key Accounts.
•Prepare Monthly Activities Reports and Production Reports when needed.
•Very strong follow-up, organizational skills, and leadership skills.
•Must be a self-starter and capable of working independently in a fast-paced and relatively autonomous environment.
•Must be passionate about bespoke customer service •Provide solutions with the ability to influence decision-makers and leaders •Must have good communication and interpersonal skills, particularly with presenting both virtually and in person to every level within the organization, and externally to clients.
•Takes initiative, is a team player, personable, discreet, and reliable.