ESTAGIÁRIO(A) DE CUSTOMER SERVICE JOB DETAILS | OLYMPUS CORPORATION OF THE AMERICAS

Working Location.
BRAZIL, SAO PAOLO   Workplace Flexibility.
Hybrid   For more than 100 years, Olympus has focused on making people’s lives healthier, safer and more fulfilling.
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our Purpose.
Patient Focus, Integrity, Innovation, Impact and Empathy.
Learn more about Life at Olympus.
**Please note.
All correspondence will be sent from our Olympus domain (@Olympus.
om).
If you receive correspondence from an entity other than @Olympus.
om, it is likely not legitimate.
Job Description Esse profissional tem como objetivo participar em projetos da área com foco em customer service para dar efetividade aos processos administrativos e de atendimento ao cliente Job Duties • Suportar nas atividades de cadastro de clientes, produtos e preços, geração de orçamentos de serviços e lançamento de pedidos de vendas/serviços no sistema.
• Realizar atendimento telefônico com clientes, fornecedores e prestadores de serviços e envio de pesquisa de NPS (Net Promote Score) via email.
• Conferir ordem de compras geradas pelo exportador baseados nos pedidos de importação e realizar lançamentos de informações de importação no sistema ERP para preparação das notas fiscais e custos.
• Acompanhar os status dos pedidos de compras nacionais, previsão de entrega junto ao fornecedor e conferir documentos relacionados aos processos; •Apoiar no controle das planilhas de controles da área de Customer Service.
• Manter a organização e arquivamento dos documentos em geral, identificando-os e disponibilizando-os em casos de auditoria; • Realizar e monitorar o fluxo de assinaturas dos documentos através do aplicativo utilizado pela companhia; • Participar em projetos diversos do departamento de Operações, focando em Customer Service.
Job Requirements • Formação.
Cursando Administração de Empresas e/ou área relativas.
• Experiência.
Não há necessidade.
• Idioma.
Inglês(diferencial) • Desejável conhecimento básico no Pacote Office, especialmente Excel.
Why join Olympus?   We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
Equitable Offerings you can count on.
24/7 Meal voucher and food voucher Mobility Voucher (if applicable) Total Pass   Connected Culture you can embrace.
Culture of work-life integration that supports an employee-centric mindset Offers in-person, hybrid and field work environments Diversity, equity and inclusion initiatives Dedicated training resources and Learning and Development Programs   Are you ready to be a part of our team?   Learn more about our benefit and incentives.
At Olympus, we are committed to Our Purpose of making people’s lives healthier, safer and more fulfilling.
As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than employees worldwide in nearly 40 countries and regions.
Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than employees throughout locations in North and South America.
For more information, visit www.
lympusamerica.
om.
Olympus is dedicated to building a diverse, inclusive and authentic workplace   We recognize diversity in people, views and lifestyle choices and emphasize the importance of inclusion and mutual respect.
We strive to continue to foster empathy and unity in the workplace so that our employees can fully contribute and thrive.
Let’s realize your potential, together.
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Applicants with Disabilities.
As a Federal Contractor, Olympus is committed to ensuring our hiring process is accessible to everyone.
If you need an accommodation in order to complete the application or hiring process, please contact Olympus via email at .
If your disability impairs your ability to email, you may call our HR Compliance Manager at -Olympus ().
Posting Notes.
|| Brazil (BR) || São Paulo (BR-SP) || Sao Paulo || Customer Service