CUSTOMER SERVICE REPRESENTATIVE (ذوي الهمم)
Descripción de la oferta de empleo
As a Customer Service Representative, your job is to provide excellent customer support to our clients.
You will act as a liaison between our company and the clients.
You will be required to respond to customers’ queries and resolve them as soon as possible.
Your aim should be to maintain cordial relations with our customers.
As you will be in direct contact with our clients, you should have clear knowledge about products and their functions.
In addition to this, you should be well-versed with our company’s policies and procedures.
Pleasant personality and good communication skills are the key requirements for this role.
You should be competent enough to provide the best customer service to our clients.
f you have the desired skills and qualifications required for this role, you can send in your applications to us.
ResponsibilitiesUpdate and maintain customer information in the database.
nderstand the kind of services we offer during the job training.
rovide customers with all the information that they require.
eep track of customer accounts by recording their account information and the issues they have reported.
andle customer complaints actively and ensure its resolution on time.
ake orders and calculate the charges by processing customers’ information.
nswer customer questions and maintain healthy relationships with the customers.
eview customer accounts for any changes.
esolve customer complaints on time and ensure the quality of services is maintained.
andle change in policies of the company and explain them to the customer.
enerate sales leads for our clients.
aintain a record of all the tasks undertaken and submit it to the higher management.
RequirementsBachelor’s degree in any discipline.
High School Diploma with relevant experience will also be considered.
nowledge of social media will be an added benefit.
bility to provide results under pressure.
xcellent communication and interpersonal skills.
ood problem-solving skills.
Detalles de la oferta
- Sin especificar
- En todo México
- Sin especificar - Sin especificar
- 29/10/2024
- 27/01/2025
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