Ver oferta completa

CUSTOMER SALES SPECIALIST (WITH PROFESSIONAL ENGLISH AND FRENCH)

San Pedro Tlaquepaque - Jalisco

Descripción de la oferta de empleo

Position.
Customer Sales Specialist (with professional English and French) Job Description.
Are you looking for a fantastic career opportunity? Arrow Electronics, a Fortune 133 company, and a global technology leader, is looking for a Customer Sales Specialist for our Guadalajara branch who is passionate about being on the forefront of leading-edge tech! This is an opportunity for a French speaking professional.
What You’ll Be Doing.
Responsible for the day-to-day sales activities, sales support and customer service tasks for specified customers and assigned accounts from French-speaking Canada.
Maintains efficiencies in corporate operational processes and procedures.
Serves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
Processes quotes and order preparation for specified customers and works with centralized PM’s for Quote and Debit information.
Works to ensure that Arrow is awarded full margin from suppliers for fieldwork done.
Thorough knowledge and accountability of supply chain engagements such as.
e-Compass (My Arrow), Consignments, CARES (Customer Automated Replenishment System) required.
Coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG).
Negotiate pricing (non-contract only), provide quote mark up (owns strategy and application of cost plus markup) and notify customer of related price increases.
Problem Resolution.
Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems.
Ensures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.
Handles local expediting and assists global opportunities through local escalation.
Provide proactive notification to customer of changes to delivery status, conduct bond reviews with customer (Shortages & Turns), manage SMI (Slow Moving Inventory) and NCNR (Non-Cancellable, Non-Returnable) customer conversations, own Hard & Planned Order management, PCN (Product Change Notification) Coordination and deliver and maintain the POI (Perfect Order Index).
This is comprised of OTD (On-Time Delivery) and E2E (End-to-End Order Quality).
Support Management.
Support sales team with direct customer contact for Order to Invoice process within Planned Demand.
Liaison between sales team and Infosys to perform root cause analysis and provide more complex problem solving.
Manage the interface on e-Compass reports with Infosys, drive closure by managing exceptions (Dropped Part, New Part), manage customer Forecast Response reports after Infosys has taken action and drive closure by managing exceptions.
Support e-Compass engagements and manage bond requests, identifying unit turn rates that are outside of branch goals and adjust ensure unit turn rates are met.
Coordinate the contract refresh clause and manual inventory sweep process from IPS (In-Plant Store) or consignment back to PDC (Primary Distribution Center).
Attend/lead the customer shortage calls and set internal action plan and communicate to appropriate account team members.
What We Are Looking For.
Typically requires a 2-year degree and 3–5 years of experience or High school graduate with equivalent related experience.
May require specific certifications.
Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.
Completes work under moderate supervision.
Likely to act as an informal resource for colleagues with less experience.
Identifies key issues and patterns from partial/conflicting data.
Takes a broad perspective to problems and spots new, less obvious solutions.
Professional English AND French level.
What’s In It For You.
At Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.
That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
30 days of Christmas bonus 40% vacation premium 12 vacation days plus 2 floating days Vision and Dental Assistance Life Insurance Healthcare Insurance 10% Food/Pantry Vouchers Restaurant Vouchers 13% Savings Fund Growth Opportunities, and more! Work Arrangement Hybrid.
3 days in office / 2 days work from home Apply today! #LI-ME1 #LI-Hybrid Annual Hiring Range/Hourly Rate.
$ MXN Monthly Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.
The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location.
MX-JAL-Tlaquepaque, Mexico (HPE Guad office) Time Type.
Full time Job Category.
Business Support EEO Statement.
Please be sure to include all work history on your resume including.
temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
Arrow is an equal opportunity employer.
All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin.
(EEO policy Mexico)
Ver oferta completa

Detalles de la oferta

Empresa
  • Arrow Components Mexico S.A. de C.V.
Municipio
Dirección
  • Sin especificar - Sin especificar
Tipo de Contrato
  • Sin especificar
Fecha de publicación
  • 29/10/2024
Fecha de expiración
  • 27/01/2025
Sales and Project Engineer Jr
S-MEX, S.A. DE C.V.

Project management and supervision... easy communication with clients... excellent technical and problem-solving skills... customer service quotations and follow-ups search for new customers apqp administration constant communication with international customers prepare, schedule, coordinate and monitor......

Customer Service Agent
New Rich Network

Resolve complaints and customer problems in an efficient, professional and friendly manner... requisitos del puestorequirements communicates with customers in english only reports to customer success manager; promptly and accurately respond to our customer’s inquiries regardless of channel submitted......

Sales Development Representative (remote)
Diasphere LLC

Maintain with accurate information on leads and activities... coordinate and set up meetings between potential clients and our sales team... fully remote work with flexibility... contribute to the overall sales strategy and business development efforts... proven ability to generate leads and set appointments......

English-speaking Customer Service Agent
Calls Experts

Market: us and ca... calls experts is here to help both - those with experience and to teach those, who want to learn and build their careers... duties and responsibilities: process inbound and outbound call traffic to qualify leads and make live transfers qualify prospects resolve client queries prepare......

Jr. Sales Manager
Unicity

Building and maintaining relationships with distributors... contact and support distributors to increase sales... propose, create and implement strategies to increase sales... requisitos del puestorequirements: - bilingual: spanish and english fluent... 2+ years in sales role... required to travel......

Inside sales representative
Genesis management llc

If you're ready to take your sales career to the next level, apply now! **keywords:** inside sales, sales representative, customer service, financial services, call center, outbound sales, lead generation, account executive, sales associate, telemarketing equal opportunity employer job type: full-time......

Data scientist with azure machine learning - permanent
Cliecon solutions inc.

· azure, aws cloud development experience effective communication and interpersonal skills to interact with customers and cross-functional teams... · experience in troubleshooting and resolving technical issues related to machine learning frameworks and tools... role - data scientist with azure machine......

Inbound Sales Representative 16k + unlimited commissions
Afni

Requisitos del puestoadvanced english (written and spoken) (b2/c1)at least 6 months in call centerfull time availabilityhigh school diploma/ged or highercustomer service orientedpc skills (windows, microsoft office)otros datos del puestodon't miss out on this opportunity to thrive with afni! join our......

FOOD AND RESTAURANT DEPARTMENT
Rainsteal Oil & Gas Limited, UK.

Food and restaurant department bakers / bartenders / chefs / chef de partie / sous chef / chef d 'cuisine / cooks / dietitians, food and beverage servers, food service supervisors, restaurant and food service manager, catering manager, assistant beverage manager, kitchen manager, banquet coordinator......

Data scientist with azure cognitive services - permanent
Cliecon solutions inc.

Effective communication and interpersonal skills to interact with customers and cross-functional teams thanks & regards, musham *****@*****... role - azure cognitive services – technical support engineer location – guadalajara, mexico (remote) job description: knowledge of azure cognitive services- luis......