CUSTOMER SALES SPECIALIST I

Position.
ustomer Sales Specialist I Job Description.
rrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions.
Arrow Electronics guides innovation forward for over leading technology manufacturers and service providers.
With sales of $33 billion, Arrow develops technology solutions that improve business and daily life.
The company maintains 228 locations worldwide with over 90 locations served.
Fortune 133 company with employees worldwide, Arrow brings technology solutions to a breadth of markets, including telecommunications, information systems, transportation, medical, industrial, and consumer electronics.
Arrow provides specialized services and expertise across the entire product lifecycle.
Arrow does this by connecting customers to the right technology at the right place, time, and price.
Arrow provides extraordinary value to customers and suppliers - the best technology companies in the world - and connects them through the company's industry-leading services.
s a Customer Sales Specialist, you will work to establish and retain strong and influential customers, suppliers, and internal relationships.
By providing professional, timely and accurate responses to customer inquiries and requests, you will maintain the industry’s leading customer satisfaction.
This is a great opportunity to set the foundation for an impactful and successful career at Arrow!What You'll Be DoingResponsible for the day-to-day sales support and customer service tasks for specified customers and assigned accounts.
esearches and responds to customer inquiries expeditiously and with accuracy.
erves as a liaison between Arrow’s internal resources (field sales, engineering, supplier marketing, manufacturing facilities, purchasing and other corporate departments), suppliers, and customers.
wns the end-to-end quotes and order process for specified suppliers and customers.
roblem Resolution.
Work with appropriate supplier contacts and internal departments to solve pre-sales and post-sales problems.
nsures execution and manages the demand creation activity, applicable contracts, value added programs, returns, invoicing, credit, shipping issues, etc.
Attend and participate in customer and supplier calls about metrics, understand products and programs, and set internal action plan and communicate to appropriate account team members.
hat We’re Looking For2+ years of experience in similar roles providing Customer Support or Sales Support.
ntermediate knowledge of Microsoft Excel (pivot tables, Lookup & Reference, Logical functions).
dvanced English skills (Conversational and written) ERP/CRM experience (systems such as Oracle or Salesforce).
he Skills That Will Help You Succeed Even More.
(preferred)Knowledge of BOM process.
ork Arrangement.
Hybrid.
3 days in office/ 2 working from home.#LI-FS1#LI-HybridWhat’s In It For You.
t Arrow, we recognize that financial rewards and great benefits are important aspects of an ideal job.
That’s why we offer competitive financial compensation, including various compensation plans and a solid benefits package.
days of Christmas bonus40% vacation premium12 vacation days plus 2 floating days, sick days, and Holidays.
ision and Dental AssistanceLife InsuranceHealthcare Insurance10% Food/Pantry VouchersRestaurant Vouchers13% Savings FundGrowth Opportunities, and more!Apply now! Annual Hiring Range/Hourly Rate:$ MXN MonthlyActual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level.
The pay ratio between base pay and target incentive (if applicable) will be finalized at offer.
Location.
X-JAL-Tlaquepaque, Mexico (HPE Guad office) Time Type.
ull time Job Category.
usiness Support EEO Statement.
lease be sure to include all work history on your resume including.
temporary employment, work as a contractor, other subsidiaries, changes in entities legal name, etc.
rrow is an equal opportunity employer.
All applicants will be considered for employment without attention to religion, gender, age, sexual orientation, gender identity or national origin.
(EEO policy Mexico)