CIUDAD DE MÉXICO | OCEAN IMPORT - CUSTOMER SERVICE REPRESENTATIVE
Descripción de la oferta de empleo
Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.
Expeditors is a global logistics company headquartered in Seattle, Washington.
As a Fortune 500 company, we employ over trained professionals in a worldwide network of over 350+ locations across six continents.
Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
ur MissionWe recruit, train, and retain the very best logistics and technical experts the world over.
We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more.
Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!Job DescriptionSUMMARY DESCRIPTION.
nsure timely and accurate movement of freight and information, while providing an exceptional customer service within the Ocean Import Department.
EY RESPONSIBILITIES.
XPEDITORS CORE COMPETENCIESExceptional Customer ServiceExceeds customer expectations by anticipating, understanding and meeting needs.
Is proactive and when issues arise, is timely and resolute in solving problems, including escalating to management when necessary.
Builds rapport and exhibits empathy during interactions, and consistently strives to improve customer satisfaction with customers.
his skill expectation applies both externally (customers, service providers) and internally (other Expeditors offices/employees).
ob ExecutionConsistently completes quality work that matches job expectations.
Is committed to operational excellence and continuous improvement for own job function and across the network.
All activities are compliant with company policies/procedures and code of business conduct and with government regulations.
eliabilityConsistently meets deadlines.
Is punctual and can be relied on for planning purposes.
Is organized, manages own time effectively and can prioritize.
isplays a willingness to accomplish not only his/her own job responsibilities without the need for constant prodding but is willing, without request, to aid and assist others to the benefit of the company and/or customers.
Works in harmony with superiors and fellow workers without incident or delay.
ommunicationEffectively listens to others and communicates (verbal and written) in a professional manner, both internally and externally.
Provides relevant and timely information to co-workers, customers and service providers
Detalles de la oferta
- Sin especificar
- 16/12/2024
- 16/03/2025
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