TRABAJO DIRECTOR CUSTOMER SUCCESS ZAPOPAN, JALISCO

Providing one-on-one consulting guidance to accelerate customer feature adoption (feature accelerator)... reviewing customer tenants to identify adoption opportunities...

Responsabilitiesthe key account director is responsible for ensuring the profitability and growth of the clients while guaranteeing customer satisfaction and loyalty...

Good understanding of customer support experience... demonstrated success defining and launching excellent products... work to integrate with internal products and...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

Collaborate with director and peers to create new services to advance practice and customer success... ensure high customer satisfaction and referencability...

Services may be frequently provided by on-site customer visits... • ability to persevere in the face of obstacles and ensure customers’ success...

Evaluate product success via quantitative data analysis and customer conversations... · customer and user-focused: you can put yourself in a user’s shoes and understand...

Consultatively gathering customer requirements and collaborate with the customer to define the business challenge the customer is attempting to better understand...

Author and contribute to customer facing user guides, notifications and self-service provisioning interfaces... provisioning coe team is looking for passionate,...

In addition, the successful candidate will have an ability to prioritize their time, demonstrate push-back and a sense of urgency, and understand the value of providing...

Our customer success presales team provides netsuite implementation, product and industry thought leadership during the sales cycle... developing the team’s resources...

We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success... - creativity, strategic thinking...

We aim to align your passions and skills with our vacancies, setting you on a path to exceptional career development and success... analyze customer knowledge, trends...