TRABAJO DESKTOP TECHNICAL SUPPORT ZAPOPAN, JALISCO

Location: guadalajara, mexico department: technical support... we promote an open minded environment and encourage our employees to create their own success story...

Values and enjoys teaching technical courses... strong customer support and relation skills... as a principal support engineer, you will offer strategic technical...

This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...

technical expertise in application/server/storage/network troubleshooting... provide technical leadership to other software developers... this role provides opportunities...

* previous technical support experiences are an advantage... strategic technical support to assure the highest level of customer satisfaction...

technical skills... technical degree i... bs in computer science, management information systems, science, engineering, math, physics, chemistry or proven professional...

Strong customer support and relation skills... values and enjoys teaching technical courses... as a principal support engineer, you will offer strategic technical...

technical skills... an devops/engineering technical practices focus... ability to effectively share technical information, contribute towards design and...

Will have strong customer-centricity mindset and the passion to work in service support line of business including to provide preventive support and proactive advice...

Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status...

As a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction... strong customer support and client...

Excellent communication and technical documentation writing skills... deliver high quality technical results to css customers... escalate at the right time customer...