TRABAJO CUSTOMER SERVICE VIA CHAT ZAPOPAN, JALISCO

This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...

The focus of this position is to provide customer service on a technical and functional level and ultimately drive complete and total resolution of each service...

customer focused... strong customer support and relation skills... services may be frequently provided by on-site customer visits... this involves resolving post-sales...

Ensure high customer satisfaction and referencability... collaborate with director and peers to create new services to advance practice and customer success...

Exceeds customer reference targets and customer satisfaction survey score targets... demonstrates ability to manage multiple accounts simultaneously with high level...

Educate and walk the customer through the problem-solving process... communicate with corporate customers via telephone, written correspondence, andelectronic service...

Providing real time responses to customer inquiries... document the progress of product solutions in our service request system... interact with our customers via...