TRABAJO CUSTOMER SERVICE FULL TIME ZAPOPAN, JALISCO

Resolution is primarily provided in real time with follow up for more complex matters... in this role, your primary focus will be to deliver post-sales support and...

Take full ownership of multiple concurrent customer training projects... drive value with the customer... full professional proficiency in english and spanish...

Self-serviceanalytics drive business agility with faster time to insights... the oracle analytics cloud offering is a leading cloud service at oracle built on oracle...

* job posting details (such as work model, location or time type) are subject to change... position of trust n/a work model for this role this role will be eligible...

Works proactively with customer support (cs) engineers, cs leadership, as well as the cloud operations and development organizations so that customer prioritization...

Bi cloud service... application container cloud service... escalate at the right time customer issues to technical account manager where relevant...

customer notification and workflow co-ordination and follow-up to maintain service level agreements... the services include customer ticket troubleshooting and debugging...

You’ll work with tight timelines and manage a full customer portfolio... collaborating with the consulting delivery team, the role involves swiftly assessing customer...

Oracle analytics service excellence (oase) partners with the development teams within oracle analytics to improve uptime of the services offered (oracle analytics...

Ensure high customer satisfaction and referencability... full professional proficiency in english and spanish (proficiency in portuguese an asset, but not required)...

Implements oracle products and technology in various industries to meet customer specifications... you know how to pivot when you need to and manage your time in...

Able to demonstrate time management... love & passion for customer success... support customer relationships with css focused on collaborative, long-term partnerships...

Visionary finance leaders view applications and technology as a service... should be able to operate in a very fast paced environment where time to hit market is...

Practical experience with service oriented architectures (soa) and micro services... 5+ years total experience in delivering enterprise class software as service...