TRABAJO SERVICE DESK TECHNICIAN TIJUANA, BAJA CALIFORNIA

The senior it support technician for mammotome is responsible for ensuring a high performance of the service and customer satisfaction in the function that is the...

• oversee service desk operations and help manage mexico and us service desk teams... • manage technology vendors and service providers, establishing clear service...

Monitor and maintain sla agreements in help desk system... analyze data to look for process and service improvements in creating solution articles...

Work can include image creation, image management, standard help desk ticket resolution, and project support... review and deploy new service packs, hot fixes, system...