TRABAJO CUSTOMER EXPERIENCE HEAD SAN PEDRO GARZA GARCÍA, NUEVO LEÓN

Extensive experience collecting and interpreting customer experience information... at least 2 years of experience in customer experience areas or a similar customer...

Assists and/or resolve customer complaints 5... provides customer service using fedex phraseology proactively to produce 100% customer satisfaction at the end of...

experience with governance and policy development, supplier relationship management, and change management... experience: extensive experience in procurement, data...

experience in customer service areas or related... identify opportunities to improve customer service and experience through data analysis, process improvements...

Hands-on experience with content management systems (e... experience working with creatives and communicating creative direction and creative feedback...

Participate in customer business reviews...   you will come out of this experience ready to be part of a high-performing team... facilitate relationships: collaborate...

Communication experience +4 years...   identify and leverage new opportunities to gather valuable insights that can improve the customer experience...

Qualifications: 10+ years of relevant experience previous experience managing a field sales team or organization required experience within the sales/credit field...

Previous experience in customer service... monitor load boards and assigned email accounts to respond to customer and carrier requests...

Qualifications bachelor’s degree plus 2 years of work experience in m&a, investment banking, consulting, finance, controllership, corporate or strategic planning...