TRABAJO TECHNICAL SERVICE REFORMA, CHIAPAS

Strong it service management and standards experience... responsible for monitoring and analyzing business operational and technical key metrics...

This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal customer and employee experience...

Provides technical expertise for root cause analysis and problem management... contributes to or author technical documentation such complex changes instructions...

Adhere to established service level agreements (slas) and performance metrics... collaborate with team members to improve customer support processes and overall...

Knowledge of the main service cloud configurations: community maintenance and generation, knowledge, mass email message omni-channel, social service...

Performs assignments designed to develop professional or technical work knowledge and abilities requiring application of standard techniques, procedures, and criteria...

Excellent customer service skills... foster collaboration among content delivery specialists, technical experts, and business managers... permitimos que los profesionales...

Excellent problem-solving skills, with the ability to identify and resolve complex technical issues... strong written and verbal communication skills, with the ability...

Focus on continuous improvement and technical standards – drive improvements in productivity, monitoring, tooling and set industry best practices...

Ensure appropriate technical and commercial approvals are in place... provide research and support for billing disputes, ensuring issues are resolved according to...

About the role in this opportunity as a senior full stack react / nodejs software engineer, you will: design, test, and develop the software to meet user needs identify...

Cloud cost optimization business analyst are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content...

Analyst – global trade content are you passionate about the chance to bring your experience to a world-class company that is market-leading for both content and...

In this role you will be responsible for designing and developing software applications on adobe experience cloud platform as well as other backend systems such...

About the role in this opportunity as a senior full stack software engineer, you will design, test, and develop the software to meet user needs identify, troubleshoot...