TRABAJO QUALITY CUSTOMER SERVICE REFORMA, CHIAPAS

Provide key leadership for the execution of customer security audits to support customer requests and remediation of open customer findings...

Provides basic customer reports... operates and maintains swt service line equipment... consults with customers concerning services and products, promotes good customer...

Accurately document all customer interactions and feedback, achieve department metrics, and report recurring technical issues for escalation, while continuously...

Strong it service management and standards experience... strong customer service, problem-solving, organizational, and conflict management skills...

customer satisfaction / net promoter score... 2 years' experience in customer success, customer service / support, and / or saas implementation basic to intermediate...

Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results...

Functions as a communications link between customer and the solutions team... consults with product service lines (psl) regarding equipment needs and specifications...

Prepares status updates for customer problems or projects... follow product into the field to ensure customer success... analyzes customer problems of high complexity...

Job duties and qualifications under strict supervision, performs rigging up/down of service line equipment to provide quality service to the customer...

May go on critical jobs where service quality or job complexity could be an issue... this is an entry level position in a service center... certification as a professional...

May go on critical jobs where service quality or job complexity could be an issue... this position is a mentoring role over the associate technical professionals...

Promotes good customer relations at the well site, and ensures customer satisfaction with results... monitors instruments and performs necessary calculations to...

Validates customer needs, shapes product plans, and drives sales to close... understands specific customer archetypes and needs which are most prevalent within the...