TRABAJO LEAD CUSTOMER SUPPORT REFORMA, CHIAPAS

You will lead the design and implementation of innovative recruiting processes, working closely with hr partners and key stakeholders (e... engage in candidate negotiations...

Act as the final escalation main point of contact for solving expenses and travel issues, emergencies and grant the appropriate support to the team to solve, drive...

About the role this role is to support the execution of the short to midterm marketing commercialization strategy and support associate manager in every day work...

Prepares status updates for customer problems or projects... assist in providing 2nd level support and training to customer support, professional services, and integration...

Follow product into the field to ensure customer success... support current products, including 2nd level support analysis, patch assessment, and work-around investigation...

Assist in providing 2nd level support and training to customer support, professional services, and integration partners... support product rollouts and implementations...

Provides specialist support during complex and/or major incidents... may be asked to lead recovery efforts during major incidents within business unit...

Respond promptly and effectively to customer inquiries and support requests... strong customer service orientation with the ability to build positive relationships...

Drive the integrated procurement system to address sourcing challenges and support the category's business goals... lead day-to-day procurement operations and support...

Track and manage all customer renewals, ensuring timely and accurate processing... serve as a point of contact for customers regarding sales, renewal, and support...

Maintain training and support documentation on how to effectively use the lms... support internal and external customers by addressing lms-related issues and providing...

Provides weekly update to new sales lead and ensures that team is performing through weekly individual rep reviews... about the role in this opportunity as a manager...

Experience in strategic account management, customer relationship management, and using crm tools like salesforce is highly desirable... permitimos que los profesionales...

This role requires close collaboration with product, segment partners, product marketing, customer to cash, sales, marketing, technology, and finance areas...

We embrace a devops culture (“you build it, you run it”); while we have dedicated 24x7 level-1 support engineers, you may be called on to assist with level-2...

You’ll understand the importance of consulting and delivering a high level of customer service... about the role: provide a value-add service to legal software...

Work in close collaboration with the partnerships and alliances team, partnership operations, product, segment partners, product marketing, customer to cash, sales...

Provide support and training to employees on travel-related matters... contribute to the global t&e vision and strategy for thomson reuters including processes,...