TRABAJO LEAD CUSTOMER SERVICE REFORMA, CHIAPAS

Ability to identify security and business risks effectively to lead customer engagements... provide key leadership for the execution of customer security audits...

Provides basic customer reports... operates and maintains swt service line equipment... consults with customers concerning services and products, promotes good customer...

Accurately document all customer interactions and feedback, achieve department metrics, and report recurring technical issues for escalation, while continuously...

customer satisfaction / net promoter score... 2 years' experience in customer success, customer service / support, and / or saas implementation basic to intermediate...

Strong it service management and standards experience... strong customer service, problem-solving, organizational, and conflict management skills...

Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results...

Functions as a communications link between customer and the solutions team... consults with product service lines (psl) regarding equipment needs and specifications...

Prepares status updates for customer problems or projects... follow product into the field to ensure customer success... analyzes customer problems of high complexity...

This is an entry level position in a service center... may go on critical jobs where service quality or job complexity could be an issue... certification as a professional...

May go on critical jobs where service quality or job complexity could be an issue... this position is a mentoring role over the associate technical professionals...

Works with service coordinators to verify equipment and material for pre-job preparation... we are looking for the right people - people who want to innovate, achieve...

Promotes good customer relations at the well site, and ensures customer satisfaction with results... we are looking for the right people — people who want to innovate...