TRABAJO CUSTOMER SERVICE VACANCY FLEXIBLE REFORMA, CHIAPAS

Accurately document all customer interactions and feedback, achieve department metrics, and report recurring technical issues for escalation, while continuously...

customer satisfaction / net promoter score... 2 years' experience in customer success, customer service / support, and / or saas implementation basic to intermediate...

Strong it service management and standards experience... strong customer service, problem-solving, organizational, and conflict management skills...

Prepares status updates for customer problems or projects... follow product into the field to ensure customer success... analyzes customer problems of high complexity...

Validates customer needs, shapes product plans, and drives sales to close... understands specific customer archetypes and needs which are most prevalent within the...

customer interaction: deliver an exceptional support experience through effective documentation and regular updates on issue status... global support: join the global...

This will drive ever-greater stability and consistency of service across the technology estate as we drive towards optimal customer and employee experience...

We are powered by the talents of employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments...

Collaborate with team members to improve customer support processes and overall service quality... adhere to established service level agreements (slas) and performance...

Strong customer service, problem-solving, organizational, and conflict management skills... drive continual service improvement and innovation in productivity, software...

Maintaining client data (such as contacts, addresses, service changes, etc... at least 1 years of experience in a business operation, sales support, order management...

An interest in ecommerce and customer engagement... in this role you will be responsible for designing and developing software applications on adobe experience cloud...

Willingness to learn new processes and skills to enhance the customer experience, excel in a peer coaching atmosphere, and provide constructive feedback...