TRABAJO CUSTOMER SERVICE SUCCESS REFORMA, CHIAPAS

customer satisfaction / net promoter score... 2 years' experience in customer success, customer service / support, and / or saas implementation basic to intermediate...

Validates customer needs, shapes product plans, and drives sales to close... compensation: base salary and a variable compensation that is directly related to your...

Accurately document all customer interactions and feedback, achieve department metrics, and report recurring technical issues for escalation, while continuously...

Strong it service management and standards experience... strong customer service, problem-solving, organizational, and conflict management skills...

Provides basic customer reports... operates and maintains swt service line equipment... consults with customers concerning services and products, promotes good customer...

Consults with customers concerning services and products, promotes good customer relations at the well site, and ensures customer satisfaction with results...

Follow product into the field to ensure customer success... prepares status updates for customer problems or projects... analyzes customer problems of high complexity...

Functions as a communications link between customer and the solutions team... consults with product service lines (psl) regarding equipment needs and specifications...

Prepares status updates for customer problems or projects... assist in providing 2nd level support and training to customer support, professional services, and integration...

This is an entry level position in a service center... may go on critical jobs where service quality or job complexity could be an issue... certification as a professional...

May go on critical jobs where service quality or job complexity could be an issue... this position is a mentoring role over the associate technical professionals...

Works with service coordinators to verify equipment and material for pre-job preparation... able to operate on the job monitoring software and provide assistance...

Years of experience in customer success, customer service/support, saas implementation and opportunity management proven experience managing to a monthly quota...

Job duties and qualifications under strict supervision, performs rigging up/down of service line equipment to provide quality service to the customer...

Promotes good customer relations at the well site, and ensures customer satisfaction with results... job duties and qualifications under direct supervision, assists...