TRABAJO CUSTOMER CARE PROFESSIONAL REFORMA, CHIAPAS

Activities include: collaborate with sales, customer marketing team and supply for product listing, brand presentations, market competitor analysis and launches...

Work together with customer marketing to ensure correct execution of communication... execute excellence in marketing by collaborating with sales and customer marketing...

Follow product into the field to ensure customer success... analyzes customer problems of high complexity assesses scope of impact mitigates customer impact of issues...

Assist in providing 2nd level support and training to customer support, professional services, and integration partners... follow product into the field to ensure...

Validates customer needs, shapes product plans, and drives sales to close... understands specific customer archetypes and needs which are most prevalent within the...

Track and manage all customer renewals, ensuring timely and accurate processing... analyze customer data to identify trends and opportunities for improvement maintain...

This role involves reconciling accounts receivable, including unapplied cash and customer accounts, to ensure accuracy and facilitate cash collections...

Know how to influence the technology team to deliver a great customer experience without authority... building simple yet efficient workflows in synergy with the...

customer experience focused... excellent customer service skills... oversee the administrative and logistical elements of professional services engagements...

Build and maintain relationships with vendors work with 3rd party vendors and platforms other responsibilities as assigned about you you’re a fit for the role...

Provide excellent customer service by understanding customer needs and priorities... ability to respond to customer inquiries and provide solutions...

Experience in strategic account management, customer relationship management, and using crm tools like salesforce is highly desirable... permitimos que los profesionales...

If coming from a bootcamp or self-taught background, professional experience is a must... our ideal candidate is someone who has received a cs/ee/computer engineering...

customer focus (relationships - internal/external) establishes and maintains ongoing relationships with key customers communicates effectively by adjusting communication...

You’ll understand the importance of consulting and delivering a high level of customer service... about the role: provide a value-add service to legal software...

Work in close collaboration with the partnerships and alliances team, partnership operations, product, segment partners, product marketing, customer to cash, sales...

Accurately, and in a timely manner, log all activities and customer contacts in salesforce... excellent verbal and written communication (spanish & english) strong...