TRABAJO ACCOUNTS BACK OFFICE SUPPORT REFORMA, CHIAPAS

Provides solutions used by tier 1 help desk support... about the role based in mexico city office, this role will be a member of a team of talented support specialists...

Utilizes tools like trigger-based, auto-renewals engine, 24x7 phone support w/ 4 hour response, digital marketing campaigns, email & web support to improve productivity...

€¢ accountable for the successful execution of technology projects including support and maintenance releases, minor functional releases and major products...

Willingness to learn and support our legacy codebase while the transition to our next-generation is occurring... may provide technical support to operations or other...

Report back to the business on the current state and identify control gaps impacting relationships with clients... provide key leadership for the execution of customer...

Location: cdmx #li-eg1 what's in it for you? you will join our inclusive culture of world-class talent, where we are committed to your personal and professional...

Learns and adapts themselves and bounce back from setbacks... addresses concerns and with limited support knows when scalation is needed... passion and energy...