TRABAJO TELEFONICA CUSTOMER SERVICES LEADER MONTERREY, NUEVO LEÓN

What do we do? blue yonder is the world leader in digital supply chain and omni-channel commerce fulfillment... our intelligent, end-to-end platform enables retailers...

Skills: deep understanding of professional services metrics, processes, and financial management... technology & tools transformation lead the optimization of professional...

) b) customer satisfaction: nps / csat scores, % customer retention, attrition, and churn c) advocacy: % growth in reference-able customers 2) secondary kpis: 1...

Strong customer facing skills and communication skills (verbal and written)... we are seeking a senior technical architect to join the integration/platform services...

Implementing a long-term renewal strategy that effectively addresses the needs of both the customer and blue yonder... responsible for managing renewal objectives...

Implementing a long-term renewal strategy that effectively addresses the needs of both the customer and blue yonder... what do we do? blue yonder is the world leader...

Responsibilities · maintains high level of customer satisfaction by clarifying customer requirements and guaranteeing their fulfillment... the role maintains documentation...

Where applicable, maintain the internal testing, runner, and shared customer environments required for testing services... what do we do? blue yonder is the world...

An after-hours support rotation schedule is expected for potential critical customer needs... scope: core responsibility includes assisting customer support needs...

Participate in tiger teams to troubleshoot end to end performance optimization of customer environments... deploying, upgrading and supporting mule /amq / python...

This team, globally distributed across mexico and india, designs, develops and operates critical services that provide a home to all blue yonder apis and offer central...

Consulting operations analyst to join our consulting services team... what do we do? blue yonder is the world leader in digital supply chain and omni-channel commerce...

Key competencies: · customer focus: deeply understands client needs and ensures services are aligned to meet those needs... delivery director job overview: the single...

Understands cost structure of delivered services and makes cost data transparent to users... develops an understanding of how changes in the team’s deliverables...

Js, including building restful apis or graphql services... what do we do? blue yonder is the world leader in digital supply chain and omni-channel commerce fulfillment...

Influence customers vision & strategy, drive ericsson involvement in crafting customer visions, strategies & requirements...   support the customer units (sales...