TRABAJO TELEFONICA CUSTOMER SERVICES LEADER MONTERREY, NUEVO LEÓN

Skills: deep understanding of professional services metrics, processes, and financial management... technology & tools transformation lead the optimization of professional...

Tams maintain ownership of the customer jda saas solution environment... ) customer satisfaction: nps / csat scores, % customer retention, attrition, and churn advocacy:...

Implementing a long-term renewal strategy that effectively addresses the needs of both the customer and blue yonder... responsible for managing renewal objectives...

Implementing a long-term renewal strategy that effectively addresses the needs of both the customer and blue yonder... our intelligent, end-to-end platform enables...

customer satisfaction: nps / csat scores, % customer retention, attrition, and churn 3... they support customer success managers (csms) to ensure customer satisfaction...

Responsibilities · maintains high level of customer satisfaction by clarifying customer requirements and guaranteeing their fulfillment... role marked as teleworker/offsite...

Where applicable, maintain the internal testing, runner, and shared customer environments required for testing services... our intelligent, end-to-end platform enables...

Performs customer performance reviews and health checks... demonstrates and adheres to best practices of all internal support services polices and procedures...

Builds customer relationships by communicating the value of support services in order to build long term trust... maintains customer confidence and helps to set...

Should be a self-motivated leader in his/her own sense... our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly...

Key competencies: · customer focus: deeply understands client needs and ensures services are aligned to meet those needs... delivery director job overview: the single...

Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand...

Strong problem-solving, analytical thinking, and customer service skills... represent epicor at internal and external events as a technical leader and evangelist...

Accountabilities: timely, accurate and customer focused claim resolution, minimizing indemnity exposure and mitigating vendor and legal expense...

Years of experience in the financial services industry (preferred)... by the budgeted/estimated dates and provide updates to leader in-charge/management as needed)...