TRABAJO SERVICE DESK TECHNICIAN MONTERREY, NUEVO LEÓN

Remedy, hp service manager, service now, etc... • solve the service requests assigned by other agent / support group that are within his domain and in the help...

Escalate incidents to senior service desk analysts or third tier support... participate in coordinating messages sent on behalf of the service desk pertaining to...

Provide formal and informal coaching, guidance, and support to service desk analysts... what you will be doing manage, mentor and develop service desk staff...

• accountable for the execution of the service visits (planned maintenance, callouts and service repairs) respecting the schedule and time limit (callout), the quality...

Job description packing maintenance technician 1 applications are reviewed on an ongoing basis... if you would like to contact us regarding the accessibility of...

If you would like to contact us regarding the accessibility of our web site or need assistance completing the application process, please contact the hr service...

Provides timely service throughout the life of the claim by meeting all service level agreements, initiating timely contact to all appropriate parties, and responding...