TRABAJO NETWORK TECHNICAL SERVICE SOLUTION MONTERREY, NUEVO LEÓN

Leads the technical design of a customer’s integration solution, working from the perspective of both functional and technical stakeholders... what you’ll do: (responsibilities)...

Responsibilities overview   the technical product owner (tpo) acts as a liaison between the strategic office and the technology team... the strength of the international...

Escalate incidents to senior service desk analysts or third tier support... maintain a high degree of customer service for all support requests...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

Learning & supporting a customer solution as required, understanding service quality and consumption and adoption of the service... learn & support a customer solution...

Blue yonder’s tms operate team (support services) responsible to work with global functional & technical teams under various customer engagements to gather and understand...

What you'll do: · provide functional and/or technical support for service request, incidents, changes or problems that affects by solution and implicate an impact...

Your role: technical support on customers related to medical service devices... keep all administrative tasks on time and prepare technical reports if needed...

technical experience with by products preferred specifically, demand, fulfillment, scpo platform experience with customer/client support in supply chain software...

The support engineer typically interacts with customer technical staff, operation managers, service engineers and other groups within the service delivery organization...

Strong technical understanding of network/os fundamentals and common internet protocols, specifically dns, http, https experience conducting technical analysis of...

Provide technical advice... strong and professional technical knowledge... maintain a network of appropriate contacts and nurture wellfunctioning relationships with...

technical expertise... familiarity with it processes (office 356, active directory (policies, security), servers, azure ad or other similar technologies) experience...

Any trade, product or service name referenced in this document using the name “blue yonder” is a trademark and/or property of blue yonder, inc...

Participate in technical design reviews and customer meetings for solution estimations and feasibility assessments... extensive experience with azure, aws, or gcp...

An energetic, solution minded personality with drive, attention to details and excellent communication skills will be needed for success in this position...