TRABAJO CUSTOMER SERVICE NATIVE LEVEL MONTERREY, NUEVO LEÓN

Requisitos: b2/c1 english level call center experience tech support and sales skills horario: lunes a viernes de 7am a 4pm lunes a viernes de 10am a 7pm (se pide...

The service designer generates service solutions based on customer co-creation and insights, and utilize assets like customer journeys, customer personas, and service...

This team member will optimize technology to meet/exceed customer needs providing enhanced customer experiences and driving efficiencies...

Maintain a high degree of customer service for all support requests... experience as an agent for customer service campaigns or remote support is a plus...

Ensure customer satisfaction throughout service delivery transactions... high degree of professionalism and customer service orientation... ability to perform installations...

Proven experience in a service desk or technical support role... provide high-quality customer support to clients via phone, email, and chat... responsibilities...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...

Years of relevant industry background with demonstrable experience in enterprise level service configuration, deployments and integration patterns...

Where applicable, maintain the internal testing, runner, and shared customer environments required for testing services... our intelligent, end-to-end platform enables...