TRABAJO CUSTOMER SERVICE MEDICAL DELIVERY MONTERREY, NUEVO LEÓN

Itil service management qualification preferred... lead the service delivery teams (external and internal) to ensure operational sla compliance...

Position description: provides customer service support for victory usa parts and service department by obtaining, analyzing, and verifying the accuracy of customer...

Responsible for reporting performance indicators in customer service on complince and delivery claims... guarantee the reliability and records of customer requirements...

Ofrecemos: weekends off (mon-fri only) entrenamiento pagado 100% gym bonus $220mxn food vouchers $1,069mxn client incentives! (sin tope) raf bonus $100 dls medical...

Strategic thinking: aligns service delivery strategies with client business goals...  financial acumen: clear understanding and alignment of service delivery items...

This team member will optimize technology to meet/exceed customer needs providing enhanced customer experiences and driving efficiencies...

Maintain a high degree of customer service for all support requests... experience as an agent for customer service campaigns or remote support is a plus...

Proven experience in a service desk or technical support role... provide high-quality customer support to clients via phone, email, and chat... responsibilities...

Learning & supporting a customer solution as required, understanding service quality and consumption and adoption of the service... learn & support a customer solution...

Own tier 1/2 solution as required, enhance solution stability and service quality eventually enabling increase in customer consumption and adoption of the service...