TRABAJO CUSTOMER QUALITY MONTERREY, NUEVO LEÓN

This team member will optimize technology to meet/exceed customer needs providing enhanced customer experiences and driving efficiencies...

Attend case quality training and ensure adherence to sla/slo and quality practices... constantly seek guidance to improve the quality... ability to work collaboratively...

Ensure adherence to sla/slo, quality standards and practices... what you'll do: a) excellent customer experience and solution support to by customers with innovative/proactive...

What you'll do: - provide excellent customer experience and solution support to by customers · resolves customer cases mostly with low/medium severity; occasionally...

Strong customer facing skills and communication skills (verbal and written)... our intelligent, end-to-end platform enables retailers, manufacturers and logistics...

The service designer generates service solutions based on customer co-creation and insights, and utilize assets like customer journeys, customer personas, and service...

They work closely with the customer to understand their business needs and align a quality solution that adds business value... our intelligent, end-to-end platform...

Responsibilities include, but are not limited to: customer relationship management • proactively develops and creates customer relationships in his/her area of responsibility...

Owns total software program quality... work with release management to define customer releases and solution increments... approve (on single authority) features...

Strong communication and customer relationship skills... understand customer needs, identify root cause and be part of the solution... strong customer focus, technical...

Plan and control the outcome quality and the schedule for all allocated project(s) (or ensure that the team is organized to meet the project targets from quality...

You will manage customer communication, requirements, and expectations throughout the product development lifecycle... in this role you will be responsible for ensuring...

You will aggressively advocate for the quality of user experience within the company... our intelligent, end-to-end platform enables retailers, manufacturers and...