INGENIERO DE SERVICIOS – EQUIPOS MEDICOS DE DIAGNÓSTICO POR IMÁGENES – MONTERREY - MEX

Job Title Ingeniero de Servicios – equipos medicos de diagnóstico por imágenes – Monterrey - MEX Job Description Ingeniero de Servicios – equipos edicos de diagnóstico por imágenes – Monterrey Field Service Engineers support the technical needs of Philips customers, providing maintenance and installation to Healthtech products & services with focus in diagnostic imaging devices, maximizing customer satisfaction.
Strong customer focus, technical capabilities (installation, product malfunctions, predictive maintenance, upgrades among others).
Your role.
Technical support on customers related to medical service devices.
Monitor and manage assigned installed base.
Understand customer needs, identify root cause and be part of the solution.
Strong team collaboration between other FSEs and stakeholders.
Strong communication and customer relationship skills.
Keep all administrative tasks on time and prepare technical reports if needed.
Available for overtime, if needed.
You're the right fit if.
You’ve acquired 4+ years of experience in installing, running maintenance, and providing customer service related to medical imaging devices (x-ray, image guided therapy, CT and/or MR) Your skills include experience with medical imaging devices, customer relationships skills, ability to work under pressure and strong communication skills.
You have an Electrical / Electronic Engineer degree or Technical (min 4yrs), Biomedical Engineer degree or equivalent.
Intermediate English skills (reading and communication) Availability to travel % of the time (Nuevo León, Caohuilla, Durango, Tamaulipas y CDMX).
The working hours are Tuesday to Saturday from 11am - 8pm.
How we work together We believe that we are better together than apart.
For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company’s facilities.
Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This role is a field role.
About Philips We are a health technology company.
We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve.
Do the work of your life to help improve the lives of others.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Read more about our employee benefits.
Learn more about our commitment to diversity and inclusion.
Company relocation benefits will not be provided for this position.
For this position, you must reside in or within commuting distance to Monterrey, MEX.
Philips ha estado mejorando la vida de la gente a través de la innovación sostenible durante más de 125 años.
Actualmente somos una empresa tecnológica líder centrada en mejorar la vida de miles de millones de personas en todo el mundo, empezando por las vidas de nuestros empleados apasionados, colaborativos y muy diversos.
Siempre estamos a la búsqueda de personas de este talante para que se incorporen a nuestro equipo y creen una sociedad más saludable y más conectada con nosotros al tiempo que progresan en sus carreras profesionales.