TRABAJO IT SERVICE QUALITY IMPROVEMENT MARTÍNEZ DE LA TORRE, VERACRUZ DE IGNACIO DE LA LLAVE

Customer service manager who we are american international group, inc... accountabilities: develop and implement operational strategies to improve the efficiency...

Strong background in operational management and process improvement... oversee service delivery using the various tools in place e... support ongoing claims strategic...

Chile and worldwide spanish customer service... ·maintain meets or exceeds scorecard rating (engagement, productivity and quality goals)... com y http:// www...

it includes one of the world’s most far-reaching property casualty networks... the customer service team collaborates with the company to support policyholders and...

it includes one of the world’s most far-reaching property casualty networks... ·experience in effectively following up on recommendations from technical claims audits...

it includes one of the world’s most far-reaching property casualty networks... it will also respond to requirements from local authorities and/or internal or external...

Drive continuous improvement by enhancing support processes, tools, and documentation... develop strategies to improve service quality, reduce resolution times,...

Functional competencies: data analytics: strong understanding of quality performance data... it includes one of the world’s most far-reaching property casualty networks...

• ensure compliance with service level agreements and volume, accuracy and quality metrics... data analytics: strong understanding of quality performance data...

• ensure compliance with service level agreements and volume, accuracy, and quality metrics... data analytics: strong understanding of quality performance data...

Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality... maintain accurate and updated files for all accounts in accordance...

it includes one of the world’s most far-reaching property casualty networks... experience in effectively following up on technical claims audit recommendations and...

Data quality improvement projects/ initiatives... it system implementations and/or changes... initiating/ leading/ supporting: process mapping, designing, standardization...