TRABAJO SERVICE PROCESS MARTÍNEZ DE LA TORRE, VERACRUZ DE IGNACIO DE LA LLAVE

Customer service manager who we are american international group, inc... oversees the effective, efficient, and timely response to inquiries regarding the claims...

Effective teamworking, communication and customer service skills... make your mark in customer service our customer service teams are on hand for our clients whenever...

Chile and worldwide spanish customer service... 1-2 years’ experience in a customer service and/or customer facing position is preferred... who we are american international...

Strong background in operational management and process improvement... oversee service delivery using the various tools in place e... critical responsibilities include...

• maintenance portfolio requests, providing in a timely response the information that issuance team request to process requirements, taking account of sla´s accomplishments...

Consistently meet service levels agreements and metrics in terms of volume, accuracy, and quality... identify and resolve account alerts and blocks during the submission...

Develop strategies to improve service quality, reduce resolution times, and enhance customer satisfaction... collaborate with engineering, product, and customer...

Key responsibilities: create, manage, and resolve errors in purchase orders process and verify invoices... we are happy to support your need for any adjustments...

process improvement: continuously assessing and improving collections process to enhance efficiency and effectiveness... proficient in using power bi, ms office...

• ensure compliance with service level agreements and volume, accuracy and quality metrics... functional responsibilities: • identify and resolve systems alerts...

• ensure compliance with service level agreements and volume, accuracy, and quality metrics... functional responsibilities: • identify and resolve systems alerts...

Your main task will be to deal with their claim documents and assigning new claims or activities to our team’s adjusters for them to process... com/about-us/diversity-equity-and-inclusion...

• provide service to current portfolio requests including endorsements, providing in a timely response to brokers and agents consistent with sla’s...