TRABAJO TECHNICAL SERVICE DELIVERY GUADALAJARA, JALISCO

delivery transformation productivity improvement, loss of revenue due to delivery issues, governance and compliance to risk management frameworks 4...

Required technical and professional expertise \u \u years experience in customer service... \u contact customers to confirm service requirements on severity 3 &...

Introduction as a service delivery specialist,\u00a0you\u00a0are the face of ibm for our customers... as the account technical leader, you will collaborate closely...

service now, bmc, etc... ) • collect and analyze service desk statistics (sla trends, operational costs, ticket/contact pareto sales rates...

Roles and responsibilities: provide technical support for cisco security products to cisco customers, partners, account teams, and other internal technical support...

Introduction as a service delivery specialist,\u00a0you\u00a0are the face of ibm for our customers... proficiency in english preferred technical and professional...

Purpose statement: a technical analyst is responsible for the technical and architecture designs of new or modified software products for ongoing business projects...

As a team, we will provide support and service to the marketplace partners and nike direct... • bachelor’s degree and 2+ years of relevant work experience within...

Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology... leading technological innovation...

Self- management productivity, efficiency, absenteeism, training hours, no of technical training completed       application support desk...

Sales experience or customer service skills desired strong organizational, time management, and planning skills... being able to articulate the company’s technology...

service request handling... delivery excellence: focus on enabling quality deliverables and enhancing customer satisfaction... delivery assurance: adhere to defined...

service request handling... delivery excellence: focus on enabling quality deliverables and improving customer happiness... delivery assurance: enforce defined support...

As a junior service desk specialist, you will undertake analysis, diagnosis, and resolution of incidents, which may range from straightforward questions to more...

Functions as national service delivery manager for ibm customers during/outside of so normal business hours and represents ibm as the manager responsible for service...

Team management team attrition %, employee satisfaction score     servicenow - it service management... delivery support csat, delivery as per cost, quality and...

Required skills: delivery of service initiatives as part of the service excellence program... maintain and input into the service excellence program roadmap with...

Required technical and professional expertise technical leadership: proven ability to lead and mentor a team of engineers, providing technical guidance, support...

\u configuring service desk: setting up customer request types, slas, queues, and other parameters for jira service management... \u technical writing skills for...