TRABAJO SERVICE DELIVERY BUSINESS PROCESS GUADALAJARA, JALISCO

delivery transformation productivity improvement, loss of revenue due to delivery issues, governance and compliance to risk management frameworks 4...

Experience focused on business continuity and disaster recovery strategy and delivery... partners with business leaders to develop business plans and proactively...

Develop and maintain process documentation... trouble shoot process related issues... establish robust, repeatable and reproducible process parameters...

Of cases resolved per day, compliance to process and quality standards, meeting process level slas, pulse score, customer feedback 2... competent consistently demonstrates...

business trip availability... collaborate with crm systems to manage client data and improve service delivery through actionable insights... responsibilities1...

Contribute as a global team member as part of the overall application delivery process... key job accountabilities: work with business partners to elicit high-level...

Solid business knowledge... experience operating and supporting service delivery functions... participate in the cab review meetings with the customer and communicate...

• business trip availability... - collaborate with crm systems to manage client data and improve service delivery through actionable insights...

Must be able to guide direct projects and business initiatives... utilize continuous improvement (kaizen) techniques, initiate process improvements, cycle time reductions...

service request handling... delivery excellence: focus on enabling quality deliverables and improving customer happiness... contribution to the knowledge management...

delivery support csat, delivery as per cost, quality and timelines, identify and develop resuable components, utilization %, recommend tools for reuse, automation...

The project manager employs project management techniques such as agile delivery model... they manage the project's scope, cost, schedule, and deliverables, ensuring...

Promote and embed ci/cd to improve the software development process and transform the it system estate into an ecosystem that delivers great user experiences and...

Ensures process governance and process compliance are in place... builds hr process management system, sorts out gbs hr core business processes, and establishes...

Team management team attrition %, employee satisfaction score     servicenow - it service management... delivery support csat, delivery as per cost, quality and...