TRABAJO PROCUREMENT MANAGER MRO CUSTOMER GUADALAJARA, JALISCO

Manages ibm's response to customer service requirements to ensure proper call coverage/resolution and high customer satisfaction... manages field escalations; acts...

Must be a collaborator, possess outstanding customer service skills and be self-motivated... licensing or certifications for collaboration manager (desirable) thorough...

customer relationship management: acts as the primary contact for the customer regarding site management, proactively communicating and using related tools...

Address any supply disruption or conflict situation through consensus solution or recommendation for customer concern... work collaboratively with sites’ leadership...

Demonstrates expert functional, technical and people and/or process management skills as well as customer (external and internal) relationship skills...

customer contact cft experience leadership npi experience rma´s experience failure analysis experience personnel management schedule availability...