TRABAJO ACCOUNT CANAL SOFTWARE GUADALAJARA, JALISCO

•    you will contribute to meeting the slas and kpis as applicable for the account and unit - for example, responsiveness, resolution, software...

Role purpose the purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client...

Bu/ account automation spoc client/ account requirements, status updates, issue resolutions etc...   do instrumental in understanding the software requirements and...

Manage the staffing and billing aspects of services contracts with clients by working with wizeline's account management and solutions architect teams...

Excellent computer skills; proficient in microsoft outlook, word, excel, powerpoint, graphics, and data base software... after your account is established, click...

Do support process by managing transactions as per required quality standards fielding all incoming help requests from clients via telephone and/or emails in a courteous...

Atención a clientes multi canal como chat, bot, call center, portales, etc... desarrollo de estudios de mercado o comparativos de mercado (benchmarking)...

canales moderno (autoservicio, club de precio, proximidad) / canal tradicional... conocimiento paquetería office (excel - pivotes, preferentemente macros - manejo...