TRABAJO SERVICE DELIVERY LEADER CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

#welcometocognizant! we have an exciting opportunity for an exceptional individual to work supporting one of our clients as a service delivery manager we are looking...

Actualmente, buscamos un    service delivery manager para nuestro cliente, una reconocida compañía global especializada en telecomunicaciones...

S/he is also responsible for operational service management processes to ensure quality, efficiency, productivity and agility goals are achieved...

Monitor kpis for service resiliency (sla, mean time, root cause) and service delivery to inform strategic decisions and drive improvements, including analyzing operational...

•    2+ years of experience in it service management... the ideal candidate will be analyzing and interpreting large sets of data to extract valuable insights and...

Experience in managed service operations or delivery... knowledge of itil and service delivery best practices... contribute to service offering definition with cre...

Support all safety programs to ensure a safe work environment for all associates and delivery service providers... leading a team of process assistants and delivery...

Implement best practices and processes to enhance service delivery and client satisfaction... service delivery: oversee the delivery of client services, ensuring...

Responsibilities- network service manager a... service level agreement (sla) and kpi, reporting and data analysis g... perform service management functions based...

•the focus of this position is to provide customer service on a technical and functional level and to ultimately drive complete and total resolution of each service...

The latam medical service and well-being physician is a health care leader who will ensure compliance with country-specific regulations, operational excellence of...

As a  team leader   in  mexico city... at percepta, we bring first-class service across each market we support... 3 – 5 years customer service experience, preferable...

Job description:     customer solution centers are made up of teams that provide remote (offsite) service; customer access, pre-sales, post-sales, and service delivery...

Oversee the implementation of it service management processes to ensure efficient service delivery... qualifications must have strong experience in it service management...

The overall objective of this role is to drive the seamless delivery of customer service support to external clients... the customer service group manager is a senior...

(preferred) gold standard client facing skills with strong client service orientation and interpersonal skills...  (preferred) committed to quality and continuous...