TRABAJO SECOND LEVEL APPLICATIONS SUPPORT CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

Experience installing, configuring or supporting business applications... partners with appropriate development and production support areas to prioritize bug fixes...

Information security, data handling, service level agreements... * resource planning to support various program asks... * developing support strategies and creating...

Responsibilities: - provide level 2 technical support to end-users... collaborate with level 3 support team and escalate issues as necessary to ensure timely resolution...

For technical support or questions about capital one's recruiting process, please send an email to (see below) capital one does not provide, endorse nor guarantee...

Demonstrated aptitude for mastering new software applications... remote - mexico   key areas of responsibility: handling level 2-3 support cases, working directly...

Advanced level is a plus... work with support teams on applications scalability, logging, monitoring, intelligent alerting and self-healing...

Phone and remote support experience... develops expertise and practical knowledge of applications within business environment... acts as team member by providing...

The application support analyst will provide level 2 application and technical support to colleagues across multiple applications, ensuring efficient incident resolution...

General responsibilities: support critical production applications, respond to and address production issues... tfs / azure devops windows server...

Career level - ic5... define architecture specifications for datamigration from legacy systems into newer applications... thisincludes the lead and support of clients...

• support the analysis and resolution of solution issues as part of the second level sustain... • support deployment in factories in all latam markets  • coordinate...

This individual has the capacity to exert influence at the enterprise level and lead experts, while also possessing the qualities of a highly-skilled technologist...

support of level administrative for different platforms / applications...            english language knowledge (basic level... support for recertification of users...