TRABAJO ANALISTAS ITSM ITIL CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

•    strong understanding of itil framework and itsm processes...      desirible: •    itil certification (foundation or higher)... as an itsm data operations specialist...

Strong experience of servicenow itsm toolset or similar... experience in teaching and coaching others to support their ability to perform well in their role strong...

Acompañamiento en evaluaciones de viabilidad técnica: colaborar con los analistas funcionales y dueños de los procesos para evaluar la viabilidad técnica de las...

Years development experience, ideally with llm ai solutions, plus itsm and knowledge platforms 3+ years’ experience managing related projects; 3+ years’ experience...

(preferred) itil foundation, comptia, and microsoft azure certification is an advantage... powershell, python, sql) (preferred/good to have) familiarity with...

Actúa como asesor o instructor para los analistas nuevos o de menor nivel... experience in unix sql web and application servers (tomcat, apache, websphere, ihs,...

Mandatory experience in gathering requirements for servicenow itsm (itom and sam experience is desirable)... itil certification - nice to have ideally, scrum product...