TRABAJO CUSTOMER TECHNICAL SUPPORT HIGH BENITO JUÁREZ, ZACATECAS

Keywords studios mexico is looking for customer service representatives for written support - no calls... full-time availability high school diploma preferred but...

Responsibilities: technical leadership: define and maintain technical standards and best practices... problem-solving: diagnose and resolve technical issues...

high degree of professionalism and customer service orientation... ensure customer satisfaction throughout service delivery transactions... ability to perform installations...

● take ownership for the team's technical decisions and consults other technical leads, when necessary, with focus on amplifying impact from each team member...

Safeguard customer relationships with a strong focus on service delivery... implement performance tuning, system copies, high availability, and disaster recovery...

Provide technical support to address system reliability and efficiency challenges... design and manage openshift clusters to ensure high availability, performance...