TRABAJO SALES CUSTOMER SERVICE DATA APODACA, NUEVO LEÓN

data recording: maintain accurate records of customer interactions... customer service: respond to customer queries and requests... bilingual customer service agent...

Follow-up process defined, but not agreed with customer... can explain the role of a sales person... has basic understanding of customer potential and profitability...

Design and implement data migration strategies to ensure accurate and seamless transfer of data between system... rest/soap apis, salesforce connect, middleware)...

Soft skills: good teamwork, written and oral communication in english and customer service skills... the carrier network product group consists primarily of products...

Provide customer service (internal and external)... upload invoices to customer portals... create disputes and follow up with customer service to resolve them...

Make regular calls with external customers; develop internal/external relationships to support customer service and sales... discrepancy resolutions:  follow up...

Maintain relevant market data and competitive intelligence... develop sales tools and support training programs... analyze and interpret data for monthly reporting...

Desired skills: experience in other sap modules development experience (abap is strong plus) fiori, adobe forms proficiency in debugging complex programs servicenow...

Build and maintain relationships with suppliers, vendors, customer representatives and shipping partners to ensure smooth operations...   develop and implement logistics...

The carrier network product group consists primarily of products and solutions for optical-based communications infrastructure for services such as video, data and...