TECHNOLOGY HEAD – CUSTOMER DATA - C14 - CIUDAD DE MEXICO
Descripción de la oferta de empleo
For this reason, the reorganization of the Head of Data area, on the technology side, is creating a new structure just to focus on data from a customer perspective.
The challenge is huge, but we believe that the impact that will be achieved will be decisive in returning Banamex to the position that, by history, it deserves.
Key Responsibilities.
Define and execute the overall strategy for the Customer 360 in alignment with business goals.
Ensure the platform is scalable, secure, and compliant with data privacy regulations.
Collaborate with IT, Data and Business teams to ensure seamless CDP functionality and use.
Lead efforts to unify data from various sources (e.
., product processors, channels, external data, etc.) to create a single customer view.
Ensure the integrity, accuracy, and completeness of customer data.
Establish processes for continuous data enrichment and maintenance.
Build and lead a team of technical specialists, data engineers and customer data experts.
Advocate for a data-driven culture across the organization, highlighting the value of unified customer insights.
Foster collaboration across cross-functional teams to maximize the platform’s value.
Experience.
10+ years in data, IT, analytics, or customer technology roles, with at least 3 years of leadership experience.
Experience focused on experience leveraging a customer database for actionable insights.
Proven expertise in implementing and managing customer data initiatives at enterprise level.
Strong understanding of customer data ecosystems, data engineering, and analytics.
Ideal experience with MarTech stacks, including CRM, DMPs, and analytics tools.
Experience managing large IT programs and budgets.
Tech stack Abinitio, Teradata, Cloudera, Mongo, Kafka, or equivalent technologies.
Experience with cloud platforms (AWS, GCP, Azure) and APIs.
------------------------------------------------------ Job Family Group.
Technology ------------------------------------------------------ Job Family.
Technology Management ------------------------------------------------------ Time Type.
Tiempo Completo ------------------------------------------------------ Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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Detalles de la oferta
- 09516 Banco Nacional de Mexico, S.A., integrante del Grupo Financiero Banamex
- Sin especificar
- 12/12/2024
- 12/03/2025
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