SUPPORT MANAGER
Descripción de la oferta de empleo
Acts as key resource and liaison to all other JDA departments as well as customers.
Builds customer relationships by communicating the value of Support Services in order to build long term trust.
Communicates support guidelines, processes and systems.
Conducts strategic planning, including use of metrics and interaction with Team Leaders and other groups to help identify opportunities for improving processes and procedures.
Ensures best practices are employed.
Gathers and disseminates information on department and company operational guidelines.
Interacts directly with customers to resolve conflicts and issues, to improve and maintain positive relationships.
Leads by example.
inspires team to excel, promotes teamwork and high morale.
Leads the team to achieve a high level of customer satisfaction, team morale and operational results.
Maintains customer confidence and helps to set or adjust expectations.
Maintains interactions with SIG community.
Manages revenue by working with customers on contract negotiation, and lending assistance to other internal teams in collections in order to prevent maintenance attrition and loss.
Plans for succession and development of team by mentoring Team Leaders and analysts to provide guidance for development and improvement.
Tracks team operational efficiency and effectiveness.
Our Values If you want to know the heart of a company, take a look at their values.
Ours unite us.
They are what drive our success – and the success of our customers.
Does your heart beat like ours? Find out here.
Core Values All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Who are we? We are a proven, passionate bunch of disruptors.
Our work is all about tapping into your potential so we can deliver the best solutions and customer experiences on the planet.
Collaboration, respect, and a great work-life balance earned us the title of \"Best Place to Work- Employees' Choice\" by Glassdoor.
Our people are smart, creative, rock stars with over 400 patents and people years of domain expertise.
What do we do? Blue Yonder is the world leader in digital supply chain and omni-channel commerce fulfillment.
Our intelligent, end-to-end platform enables retailers, manufacturers and logistics providers to seamlessly predict, pivot and fulfill customer demand.
With Blue Yonder, you can make more automated, profitable business decisions that deliver greater growth and re-imagined customer experiences.
Blue Yonder - Fulfill your Potential.
™ blueyonder.
om “Blue Yonder” is a trademark or registered trademark of Blue Yonder, Inc.
Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder, Inc.
Blue Yonder, Inc.
N Scottsdale Rd, Ste 400 Scottsdale, AZ
Detalles de la oferta
- Sin especificar
- Sin especificar
- 04/04/2025
- 03/07/2025
Act as the l2/l3 (level-2/level-3) support to solve the customer issue collaborate with cross-group peers both proactively and reactively... please check review the below requirement and reply me back with your updated resume, contact details at the earliest and feel free to call/mail me at *****@*****......
Project manager ¿te gustaría pertenecer a una reconocida agencia de comunicación gráfica en méxico? ¡buscamos project manager! funciones: seguimiento al proceso operativo de la empresa, seguimiento de actividades y plan de trabajo administración de recursos reportes de estatus y comunicación ejecutiva......
Job listing: administrative program & content manager company: ubiquiti, inc... we are currently looking for an administrative program & content manager to help scale our global network of certified trainers and students abroad... country: remote location: remote job type: full-time about us: at ubiquiti......
Contact and support distributors to increase sales... building and maintaining relationships with distributors... salary to be defined depending on experience and degrees: range between 30,000 mxn - 40,000 mxn before taxes, plus annual bonuses that can exceed 30% of annual salary depending on the sales......
Conocimientos técnicos: familiaridad con herramientas de gestión de inventario y plataformas de análisis de datos... adaptabilidad para trabajar en un entorno de alta velocidad y en constante cambio... conocimiento del marketplace: profundo conocimiento de las herramientas, políticas y procesos específicos......
Lead the identification, innovation, and implementation of new tools and processes to support this work scope... demonstrated ability to lead, motivate, and inspire a team of engineers... we collaborate, solve challenges, and build lasting relationships... they have a dedicated in-house team of engineers......
Modalidades: (home office), (mixta), (presencial)... crecimiento laboral... interesados comunicarse vía mensaje por whatsapp con la lic... beneficios: salario competitivo $9709 pesos/mensuales/brutos... manejo básico de word, excel... ¿buscas un empleo de medio tiempo que no interfiera con tus estudios......
Interesados comunicarse vía mensaje por whatsapp con el lic... modalidades: (home office), (mixta), (presencial)... crecimiento laboral... beneficios: salario competitivo $9709 pesos/mensuales/brutos... manejo básico de word, excel... ¿buscas un empleo de medio tiempo que no interfiera con tus estudios......
Interesados comunicarse vía mensaje por whatsapp con el lic... modalidades: (home office), (mixta), (presencial)... crecimiento laboral... beneficios: salario competitivo $9709 pesos/mensuales/brutos... manejo básico de word, excel... ¿buscas un empleo de medio tiempo que no interfiera con tus estudios......
Interesados comunicarse vía mensaje por whatsapp con el lic... modalidades: (home office), (mixta), (presencial)... crecimiento laboral... beneficios: salario competitivo $9709 pesos/mensuales/brutos... manejo básico de word, excel... ¿buscas un empleo de medio tiempo que no interfiera con tus estudios......
