SUPPORT ENGINEER
Descripción de la oferta de empleo
At Ericsson, we are seeking a knowledgeable and dedicated Support Engineer to join our team.
In this pivotal role, you will be charged with providing data-driven solutions to customer reported issues in line with set processes and Service Level Agreements.
The role involves identifying, isolating, and resolving faults, as well as working towards network stability.
As your experience grows, you'll handle more operational and technical issues for specific customers, solutions, or domains.
What you will do.
Implement automation requirements for the development of Ericsson use cases.
Collaborate with engineers and leadership to build innovative automation solutions within Ericsson’s ecosystem.
Write, Test, Validate, Deliver and Deploy code, scripts, playbooks and other technical assets within the overall Solution development processes.
The skills you bring.
Fluent technical English skills.
Knowledge in programming, automation, source control management.
Knowledge of Agile ways of working and toolsets (Gitlab, CICD) Experience with Ansible, Python, Jupyter Notebooks, Ansible, Git and CI/CD Pipeline systems.
Experience with Kubernetes and Docker.
Linux advance Basic Networkgin (Routing, Switching) Experience with Cloud, 5G or OSS/BSS Basic knowledge in Data Science and data analytics Customer Problem Management.
Negotiation.
Knowledge Sharing and Collaboration Skills.
Coaching and Mentoring.
Customer Relationship Building.
Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity.
The chance to use your skills and imagination to push the boundaries of what´s possible.
To build never seen before solutions to some of the world’s toughest problems.
You´ll be challenged, but you won’t be alone.
You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we nurture it in everything we do.
We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth.
We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team.
Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more.
Detalles de la oferta
- Sin especificar
- Sin especificar
- 05/12/2024
- 05/03/2025
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